Last Updated: 2025

Agbehub (“we”, “our”, or “the Platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our platform, mobile site, or any service provided by us.

By using Agbehub, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect different types of information to operate effectively.

1.1 Personal Information

This includes:

• Full name

• Email address

• Phone number

• Delivery address

• Password

• Payment details (processed securely through third-party gateways, we do not store card numbers)

• WhatsApp contact (if provided)

1.2 Vendor Information

For sellers on Agbehub:

• Business name

• Business address

• Bank account details for payouts

• Identification documents (if required for verification)

1.3 Transaction Information

• Orders made

• Items purchased

• Amount paid

• Delivery details

• Refunds and returns

• Communication with customer support

1.4 Technical Information

• IP address

• Browser type

• Device information

• Location data

• Cookies and tracking technologies

1.5 Usage Data

• Pages visited

• Time spent on the platform

• Clicks, interactions, and search queries

2. HOW WE USE YOUR INFORMATION

Agbehub uses your information to:

• Process orders and deliver products

• Manage your account and vendor dashboard

• Improve user experience

• Communicate order updates, promotions, and service notices

• Provide customer support

• Detect fraud, protect against unauthorized access

• Fulfil legal and regulatory requirements

3. COOKIE POLICY

We use cookies to:

• Keep you logged in

• Remember your preferences

• Improve site functionality

• Analyze platform performance

• Personalize your shopping experience

You may disable cookies in your browser settings, but some features may not work.

4. LEGAL BASIS FOR PROCESSING DATA

Under the Nigerian Data Protection Act (NDPA) 2023, we process your data based on:

• Consent

• Contract performance

• Legal obligation

• Legitimate business interest

5. HOW WE SHARE YOUR DATA

We may share your information with:

5.1 Logistics Partners

To deliver your orders.

5.2 Payment Gateways

Paystack, Flutterwave, and other providers.

5.3 Vendors

To fulfil items you ordered from them.

5.4 Service Providers

For hosting, analytics, and marketing.

5.5 Government Authorities

If required by law, regulation, or court order.

We do not sell your personal information to third parties.

6. DATA SECURITY

We protect your data using:

• SSL encryption

• Secure server hosting

• Access control

• Regular monitoring

• Anti-hacking systems

• Firewalls

• Two-factor authentication (optional)

7. DATA RETENTION

We keep your information as long as necessary for:

• Order processing

• Legal compliance

• Dispute resolution

• Financial and tax requirements

You can request data deletion except in cases where laws require retention.

8. YOUR RIGHTS UNDER NIGERIA DATA PROTECTION ACT

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Withdraw consent

• Opt out of marketing messages

• Request data transfer

• File a complaint with Nigeria Data Protection Commission (NDPC)

9. CHILDREN’S PRIVACY

Agbehub does not knowingly collect data from children under 16 years.
If discovered, such data will be deleted immediately.

10. INTERNATIONAL DATA TRANSFER

If any third-party service stores data outside Nigeria, we ensure compliance with NDPA 2023 and international data protection standards.

11. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically.
Continued use of Agbehub constitutes acceptance of the updated policy.

12. CONTACT INFORMATION

For privacy concerns or data-related requests:

Email: support@agbehub.com.ng
Phone: +23470373347371
WhatsApp: +2349078157147