Last Updated: 2025

These Terms and Conditions govern your use of Agbeub, a multi vendor marketplace designed for farmers, entrepreneurs and buyers across Nigeria. By accessing or using this platform, you agree to be bound by the terms outlined in this document, which are compliant with Nigerian laws and e commerce regulations.

1. DEFINITIONS

“Agbeub” means the platform, website, mobile app and all services provided through it.
“User” refers to any person accessing or using the platform.
“Vendor” refers to any seller offering products on Agbeub.
“Customer” refers to any buyer purchasing products.
“Order” means a purchase confirmed by the customer.
“Terms” means this Terms and Conditions document.

2. ACCEPTANCE OF TERMS

By using Agbeub, you agree to comply with these Terms and all applicable Nigerian laws including:

• Constitution of the Federal Republic of Nigeria 1999 (as amended)

• Nigerian Data Protection Regulation (NDPR 2019)

• Federal Competition and Consumer Protection Act (FCCPA 2018)

• Cybercrimes (Prohibition, Prevention, etc.) Act 2015

• Companies and Allied Matters Act (CAMA 2020)

If you do not agree, do not use the platform.

3. ELIGIBILITY

To use Agbeub:

• You must be at least 18 years old.

• You must have a valid phone number and email.

• Vendors must comply with Nigerian business and tax regulations (CAC registration optional but recommended).

4. USER ACCOUNTS

Users must:

• Provide accurate information

• Keep login details confidential

• Not impersonate or use fraudulent details

Agbeub is not liable for unauthorized access caused by user negligence.

5. VENDOR REGISTRATION & RESPONSIBILITIES

Vendors must:

• Provide accurate business details

• Upload genuine product images and descriptions

• Comply with Nigerian consumer protection laws

• Respond to customer inquiries

• Process orders promptly

• Not sell illegal or prohibited items

Prohibited items include:
Drugs, weapons, counterfeit goods, expired food, stolen items, pornography, wildlife products, and any item banned by the FCCPC.

6. PRODUCT LISTINGS

All listings must be:

• Accurate

• Truthful

• Non deceptive

• Compliant with NDPR and FCCPC rules

Agbeub reserves the right to remove any listing that violates platform rules.

7. PRICING & PAYMENTS

Prices are set by vendors.
Agbeub supports:

• Paystack

• Flutterwave

• Wallet

• Bank transfer

• Cash on delivery (optional)

Agbeub may charge vendors commissions per sale.

8. DELIVERY & ORDER PROCESSING

Delivery may be handled by:

• Agbeub delivery partners

• Vendor logistics

• Third party couriers

Customers will receive updates via:

• Email

• SMS

• WhatsApp (where applicable)

Delivery timelines are estimates and may vary by location.

9. RETURNS, REFUNDS & CANCELLATIONS

Under the Federal Competition and Consumer Protection Act (FCCPA):

• Customers have the right to request refunds for defective, damaged or incorrect items.

• Vendors must accept returns where applicable.

• Refunds will be processed according to vendor policy and platform guidelines.

Certain items are non returnable for health or safety reasons:

• Perishable food

• Opened consumables

• Personal hygiene items

10. VENDOR PAYOUTS

Vendors may request withdrawals after orders are marked “completed”.
Agbeub reserves the right to hold payouts for:

• Fraud investigations

• Customer disputes

• Chargebacks

Automated payouts may be introduced in future updates.

11. COMMISSIONS & FEES

Agbeub earns revenue from:

• Vendor commissions

• Delivery fees

• Advertising placements

• Featured product fees

• Premium vendor upgrades

Fees may be updated with prior notice.

12. DATA PROTECTION & PRIVACY

Agbeub complies with:

• Nigerian Data Protection Regulation (NDPR)

• Cybercrimes Act 2015

We will never sell your data to third parties.
User data may be used for analytics, service improvement and fraud prevention.

13. INTELLECTUAL PROPERTY

All platform content including:

• Design

• Logo

• Code

• Graphics

• Text

• Images

belongs to Agbeub and is protected under Nigerian copyright laws.

14. PROHIBITED ACTIVITIES

Users may not:

• Engage in fraudulent transactions

• Create multiple fake accounts

• Use bots or scraping tools

• Upload harmful content

• Attempt hacking or system abuse

Violations will lead to immediate account suspension and possible legal action under the Cybercrimes Act.

15. LIMITATION OF LIABILITY

Agbeub is not liable for:

• Vendor misconduct

• Product quality issues

• Delivery delays caused by vendors or logistics partners

• Losses caused by user negligence

• Third party service interruptions

Users agree to use the platform at their own risk.

16. DISPUTE RESOLUTION

Disputes shall be resolved:

1. Through Agbeub customer support

2. Through mediation (FCCPC guidelines)

3. If required, through Nigerian courts

   • Jurisdiction: Federal High Court or State High Court

17. TERMINATION

Agbeub may suspend or terminate accounts for:

• Fraud

• Misrepresentation

• Breach of terms

• Illegal activity

Users may delete their accounts at any time.

18. MODIFICATION OF TERMS

Agbeub may update these terms at any time.
Users will be notified via email or website notice.

19. GOVERNING LAW

These Terms are governed by the laws of the Federal Republic of Nigeria including:

• Constitution of Nigeria

• FCCPA

• NDPR

• Cybercrimes Act

• CAMA

20. CONTACT INFORMATION

For enquiries or complaints, contact:

Agbeub Support Team
Email: support@agbeub.com
Phone: +2347037334371